Sales Policy for LockRoyalTechHub

Effective Date: November 22, 2024

Thank you for choosing LockRoyalTechHub for your lock and security needs. This Sales Policy is designed to outline the terms and conditions governing all purchases made on LockRoyalTechHub.com and through any of our associated sales channels. By placing an order with us, you agree to abide by the terms of this policy.


1. Pricing and Payments

1.1 Pricing
All prices on LockRoyalTechHub.com are listed in U.S. Dollars (USD). These prices may change periodically due to fluctuations in product costs, promotions, or seasonal pricing adjustments. While we strive to maintain accurate pricing at all times, we reserve the right to correct any errors in pricing. Any adjustments in price will be communicated to you during the checkout process.

1.2 Taxes and Fees
Sales tax, VAT, or other local taxes will be calculated based on the shipping address you provide and displayed during the checkout process. The tax amount will be added to the total cost of your order.

1.3 Payment Methods
We accept a variety of secure payment methods to make your shopping experience convenient and safe. These include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Bank Transfers (where applicable)
    All payments are processed through encrypted, secure payment gateways to ensure your financial details are protected.

1.4 Payment Authorization
By submitting your payment details, you confirm that you are authorized to use the payment method you’ve selected, and that the information provided is accurate. We reserve the right to decline or cancel orders if there are any issues with payment authorization.


2. Order Confirmation and Processing

2.1 Order Confirmation
After you place an order on LockRoyalTechHub.com, you will receive an email confirming your purchase. This email will include details such as the products you’ve ordered, the quantity, the shipping address, and the total cost, including taxes and shipping fees. Please review the details carefully. If there are any discrepancies or if you do not receive a confirmation email within 24 hours, please contact our customer service team at info@lockroyaltechhub.com.

2.2 Order Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is confirmed, we begin preparing it for shipment. For items that require special customization or are made to order, processing times may be slightly longer. If there are any delays in processing, you will be notified via email.

2.3 Order Modifications
We aim to process orders quickly, but if you need to make any changes to your order (e.g., address updates or changes in the product), please contact us immediately at info@lockroyaltechhub.com. Modifications can only be made before the order is shipped. After shipment, we can no longer modify the order, but we will be happy to assist with returns or exchanges after delivery.


3. Shipping Policy

3.1 Standard Shipping
Standard shipping for orders placed on LockRoyalTechHub.com typically takes 5-7 business days, depending on your location. Shipping costs are calculated during checkout based on the delivery address, size, weight, and shipping method chosen.

3.2 Expedited Shipping
We offer expedited shipping options at checkout for customers who require faster delivery. Expedited shipping may include 2-day, overnight, or priority mail services, depending on availability and your location. Shipping costs for expedited delivery will be displayed during the checkout process.

3.3 Shipping Delays
While we strive to ensure timely delivery, LockRoyalTechHub cannot be held responsible for shipping delays caused by external factors such as weather conditions, natural disasters, carrier delays, or other unforeseen circumstances. If your order is delayed, we will do our best to keep you informed and assist in resolving any issues.

3.4 Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

3.5 Incorrect Shipping Information
It is crucial to provide accurate shipping information during checkout. If an order is returned to us due to incorrect or incomplete shipping details, you may be responsible for the additional shipping charges to resend the order. Please double-check your shipping address to avoid delays.


4. Promotions and Discounts

4.1 Discount Codes
We regularly offer discount codes and promotions on LockRoyalTechHub.com. These discount codes must be applied during the checkout process to be valid. Unfortunately, we cannot apply promotional discounts after an order has been placed. Make sure to enter the code at checkout to receive the discount.

4.2 Limited-Time Promotions
Promotional offers, including discounts and sales, are subject to availability and are often limited by time or stock. LockRoyalTechHub reserves the right to modify or end promotions at any time without prior notice. Check our website regularly for new deals and updates.

4.3 Promotional Products
Promotional items may have limited availability and may be subject to additional terms and conditions, which will be noted at the time of the offer. These products are available while stocks last, and we do not guarantee availability of promotional items once they are sold out.


5. Cancellations

5.1 Cancellation Policy
Orders can be canceled within 24 hours of placing the order, provided that the item has not yet shipped. To cancel an order, please contact us at info@lockroyaltechhub.com. After 24 hours, we are unable to cancel the order as processing will have begun, and the item may already be on its way to the shipping carrier.

5.2 Post-Shipment Cancellations
Once an order has been shipped, cancellations are no longer possible. However, you can initiate a return or exchange once you have received your order. Please refer to our Return and Refund Policy for more information.


6. Contact Information

If you have any questions or need assistance, feel free to contact us using the details below:

Phone: (360) 403-9334
Email: info@lockroyaltechhub.com
Address: 23597 S 223rd Way, Queen Creek, Arizona (AZ), 85142

Our customer service team is available during business hours (Monday through Friday, 9 AM to 5 PM, MST) to assist with any inquiries or concerns.